Reservations (airline)

Reservations (airline)
Reservations clerk: ABC Airways, Good morning. May I help you?
Mr. Ueda: Yes, do you have any flights to Berlin next Tuesday afternoon?
Reservations clerk: One moment, please... Yes. There´s a flight at 5:30 pm and one at 7:00 pm.
Mr. Ueda: That´s fine. Could you tell me how much a return flight costs? I´ll be staying there for three weeks.
Reservations clerk: Economy, business class or first class ticket?
Mr. Ueda: Economy, please.
Reservations clerk: That would be 1700 dollars.
Mr. Ueda: OK. Could I make a reservation?
Reservations clerk:: Certainly. Which flight would you like?
Mr. Ueda: The 5:30 pm, please.
Reservations clerk: Could I have your name, please?
Mr. Ueda: My name is John Ueda, that´s J-O-H-N U-E-D-A.
Reservations clerk: How would you like to pay, Mr. Ueda?
Mr. Ueda: Can I pay at the check-in desk when I pick up my ticket?
Reservations clerk:: Yes, but you will have to confirm this reservation at least two hours before departure time.
Mr. Ueda: I see.
Reservations clerk: Now you have been booked, Mr. Ueda. The flight leaves at 5:30 pm, and your arrival in Berlin will be at 3:30 a.m., local time. The flight number is ABC123.
Mr. Ueda: Thank you.

Confirmation of flight reservation
Reservations clerk: ABC Airways. Can I help you?
Mr. Ueda: Hello. I´d like to confirm my flight, please.
Reservations clerk:: May I have your name and flight number, please?
Mr. Ueda: My name is John Ueda and my flight number is ABC123.
Reservations clerk:: When are you leaving?
Mr. Ueda: On March 9th.
Reservations clerk: And your destination?
Mr. Ueda: Berlin.
Reservations clerk: Hold the line, please. (...) All right. Your seat is confirmed, Mr. Ueda. You´ll be arriving in Berlin at 3:30 am. local time.
Mr. Ueda: Thank you. Can I pick up my ticket when I check in?
Reservations clerk:Yes, but please check in at least one hour before departure time.



EXERCISES
A:

Reservations clerk: ABC Airways, good morning. May I help you?
You:
Reservations clerk: One moment, please... Yes. There´s a flight at 3:30pm and one at 7:30 pm.
You:
Reservations clerk: Economy, business class or first class ticket?
You:
Reservations clerk: That would be 2000 dollars.
You:
Reservations clerk: Certainly. Which flight would you like?
You:
Reservations clerk: Could I have your name, please?
You:
Reservations clerk: How would you like to pay?
You:
Reservations clerk: Yes, but you will have to confirm this reservation at least two hours before departure time.
You:
Reservations clerk: Now you have been booked. The flight leaves at ___, and your arrival in ___ will be at ____ a.m., local time. The flight number is ABC456.
You:


B:

Reservations clerk: ABC Airways. Can I help you?
You:
Reservations clerk: May I have your name and flight number, please?
You:
Reservations clerk: When are you leaving?
You:
Reservations clerk: And your destination?
You:
Reservations clerk: Hold the line, please. All right. Your seat is confirmed, You´ll be arriving in _____ at _____ local time.
You:
Reservations clerk: Yes, but please check in at least one hour before departure time.